In the early days of Command, even before CommandMC was launched, KWRI provided each market center with a Demo MC account to use to train associates on the core features of Command - primarily contacts, smartplans, and opportunities.
Access Your Market Center Demo MC Account
To locate the account information, specifically the username for the login credentials, for your market center's Demo MC account, follow the steps below:
- 1. Log into KWConnect with your Keller Williams login credentials.
- Click White Pages under the main menu headers.
- Select Associate Information Search/Edit
- Search for the name on the account. It should be formatted as:
First Name: Demo
Last Name: MC#### (enter your Market Center number after "MC" with no spaces and no zeros: for MC 27, enter MC27)
Update your Market Center Demo MC Account
When these accounts were initially created, an old form of email address no longer available was used for the password recovery process. So step 1 is to send an email to MCASupport@kw.com requesting the password recovery email updated to the klrw account; KWRI allows only the klrw account to be entered for this market center owned account.
Recover or Change the Password
If it's been a while since your market center last used this account, you may find that you no longer have a record of the login password. You'll follow the standard process to KW Username and Password Reset.
Demo accounts should not be connected to any public-facing apps like email or social media as this account is not a licensed agent on your roster with your state real estate commission. Accidental uses may result in violations of your market center license.