Market Center leadership roles drive access to reports and tools in the KW System. There are two levels of leadership roles for a Market Center. The first set of roles can't be added by anyone in the Market Center, but must be approved by the region. For the following roles, the Market Center's Operating Principal (OP) will need to send an email request for this to Regional Leadership, along with the associate's MORE ID and a KWRI Confidentiality Agreement signed by the associate:
- MC Broker
- Operating Principal (OP)
- Team Leader (TL)
- Assistant Team Leader (ATL)
- Market Center Administrator (MCA)
- Assistant Market Center Administrator (AMCA)
- Productivity Coach (PC)
The second level of leadership roles don't need regional approval. For these roles, any leader with the OP, TL, or MCA role can add/remove the following roles to/from an associate in Command MC:
- Compliance Coordinator
- MC Leader
- MC Tech Trainer
To add/remove the Compliance Coordinator, MC Leader, and MC Tech Trainer Roles in Command MC:
1. Log in to https://agent.kw.com with your KW login credentials.
2. Click Command MC at the top of the page.
3. Click the Administration icon, , on the left side of the page.
4. By default, you will land on the Office Details page. In the Leadership section, you will see all leadership roles, and who has the role assigned. Click Edit Roles.
5. Each of the three roles has a separate bucket, with each person assigned to the role included. Make the changes you need, then click Save, at the bottom right of the modal.
- To add new staff members to the role, click Assign Staff, search their name, and select them from the drop-down.
- To remove someone from the role, click the X next to their name.
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