** This article is for troubleshooting purposes for existing installs of this program. The program is no longer available for install. Please click here to learn about KWAR2 **
When setting up KWAR to use with our KW Gmail accounts, you must first ensure you have the correct version. Gmail requires an SSL connection so you must have version 1.4.2 of the KWAR program installed. Look for the version number in the lower right of KWAR.
Next your Email Setup settings should be as follows:
UserName: firstname.lastname@example.org (substitute the # symbols with your MC number)
Password: Whatever password you use to log into your klrw Gmail account
Make sure that "Use SSL" is checked.
Two Factor Authentication
If you have two-factor authentication turned on for your email address (highly recommended) see this article for using KWAR with two-factor authentication:
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NOTE: The instructions for using KWAR can be found on KWConnect under Resources - MCA - MC Software.
If you continue to have trouble, please don't hesitate to email MCASupport@kw.com!