Per the KW Policies and Guidelines Manual, each associate must pay the $25 associate annual renewal fee.
If a VR associate does not pay the $25 fee after receiving their invoice via Certified mail, they can be removed from the KW Profit Share system. Market Centers typically invoice their associates for payment each year during the annual renewal fee process. (Timeline could be different for closing/merging market centers).
In order to remove a VR associate from the Profit Share system and the MC roster, KWRI requires one of the following types of documentation:
- A signed declination letter from the VR associate (attached below) - with associate name and full 7-8-digit MORE ID (one associate per page)
- A scan of the returned certified mail envelope that shows proof that the MC tried to contact the associate at their last known address for payment of the $25 annual renewal fee - with associate name and full 7-8-digit MORE ID (one associate per page)
- A scan of the signed certified mail delivery confirmation postcard if the associate received the mail, but did not pay the fee by the deadline given - with associate name and full 7-8-digit MORE ID (one associate per page)
- A scan of USPS online tracking report showing certified mail delivery status - include the initial certified mail receipt along with associate name and full 7-8-digit MORE ID (one associate per page)
NOTE: Write the full 7-8-digit MORE ID ####*#### on each document emailed to MCASupport@kw.com requesting the associate removed from profit share. Documentation without the full MORE ID may be returned for correction to ensure that the correct associate is removed.
If you are unable to obtain a signature for a declination letter, you must submit copies of the certified mail envelope that was sent to the associate and returned undeliverable to you, along with the certified mail delivery receipts from the attempts to contact your associate. We must have a copy of a certified letter envelope with proof of delivery or a delivery receipt postcard or online tracking status before we can remove an associate from the Profit Share system.
Please email a copy of the documentation directly to MCASupport@kw.com.
Once this process has been completed by WinMORE Admin (please allow up to 90 days for changes), the changes will be reflected automatically in both CommandMC Associates and the Update Agents log in WinMORE.