Q. How do we create a credit when a previous MCA didn’t use Receive Payments and now there are associate invoices in the To Do List that were paid by using Receive Money in Banking?
A. Create a credit invoice to the associate, crediting the exact account that the “Receive Money” deposit was booked to. Apply that to the outstanding invoice. This will cause the Associate Tech Fees to be out of balance, creating an exception on the MC financials. You will need to explain what happened when asked about the exception.