Depending on the location you have your backups set to go this could be a couple different situations.
- If you have the backup location set to mdat\backup folder (or other location within the WinMORE3 folder then the most likely cause for this is improper permissions for WinMORE. See below to set your shortcut to run WinMORE with Administrator permissions. If that does not fix the issue, contact your IT company to ensure you have full admin permissions to the WinMORE3 folder and all subfolders.
- If you have the backup location set to any other location such as your local C: drive or an external drive, then the location may not be available. Make sure that the location designated is available for WinMORE to access. The most common issue for setting an external location on a network install of WinMORE is the external location being available only to one specific workstation on the network. All other users will get an error as the external location is not available to them.
Enable "Run as Administrator":
- Ensure that WinMORE is closed and do the following:
- Right click the MORE shortcut
- Select Properties
- Go to the Shortcut tab
- Click Advanced
- Check the run as Administrator checkbox
- Select OK/Apply
- You can now start WinMORE and try creating a backup and WinMORE should now have proper permissions.