WinMORE Error Message - MCA.HTM cannot find file

Question: I went to check on an associate's tree and received the following message:///W://MCA.HTM cannot find file.

Fix: Make sure path or internet address is correct.

I checked my w: drive and the file is there. When I click on OK, it opens my browser to my default home page.

Fix: Open My Computer and click Tools - Folder Options - File Types and look at the HTM extension settings. Something other than Google Chrome is associated as the default for HTM files & WinMORE doesn't know what to do with that. Change it back to Google Chrome and this should resolve. If it doesn't, email MCASupport@kw.com.