Q. I processed an associate’s bill to the wrong payment (to his partner’s credit card). I voided the credit card charge through a reverse transaction and it went through correctly. Now I am seeing both the original charge and the void charge on my Bank Deposit screen. What happens if I check them off and they go through? What is the best way to handle this?
A. You should process both the original charge and the void charge. They will wipe each other out and this process will clear them from your Bank Deposit screen. There is no ill effect as it is a $0 change to cash.