NOTE: This only applies to this exact error message on a multi user WinMORE system. If you get this for any other tables, any Group other than 0, or on a single user install of WinMORE, discontinue use of WinMORE and contact MCASupport@kw.com immediately.
Due to some workstation operating system settings this error can be falsely reported. To determine if the error is true, do the following:
1) Make sure all users are out of WinMORE
2) Locate the REVPARAM file in the WinMORE3 folder and rename to REVPARAM_bak
3) Launch WinMORE and run the file verify.
Do you still get the error message? – If so, grab a screenshot. If not, network environment or workstation settings are causing the erroneous error.
4) Close WinMORE
5) Go back to the REVPARAM file and remove the _bak from the file name.
If you received the error when the REVPARAM file was renamed to REVPARAM_BAK, contact MCASupport@kw.com with the screenshot of the error for assistance.
If you do not receive the error when the file was renamed to REVPARAM_BAK, then the error is being reported in error and you may disregard this error so long as the error message is Listings_Summary Group: 0 or Agents_Summary Group: 0. If the error list any group other than 0, contact MCASupport@kw.com with the screenshot of the error for assistance.