WinMORE Warning: FS 414 Error - Lock is Held

If you receive the DA Lock Error that says

• "The Entry is locked and may not be modified. Do you wish to continue to view the entry?" OR
• "Lock is held by this station."

this normally indicates that a record tied to the DA is open on your or another computer and and the DA can't access it as it needs to. This occurs when you have an associate record open at the time you are opening/editing a DA with that associate on the DA.

Start by having all workstations, including remote workstations, close WinMORE and verify that a backup occurred.

Then verify your files: Setup > Verify System and Data Files. 

Finally, if no errors present, re-open WinMORE on one station only and try accessing the DA again.  

If you continue to receive an error window, send screenshots of the error to MCASupport@kw.com.