WinMORE Keeps Taking Royalty from an Associate who has Reset

When WinMORE continues calculating royalty for an associate who reset this month, this indicates that the Royalty Exceptions Report has not been printed/saved. Running the Royalty Exceptions Report is the specific required action to reset all company dollar and royalty anniversaries into the current month.

To prevent this from happening:

• Add an immediate post-transmittal step to your process or checklist to run the Royalty Exceptions Report to be printed/saved; do not use the preview only option as this will result in WinMORE continuing to remind you to run the report.
• Always observe the pop-up reminder to run the Royalty Exceptions Report immediately; do not delay.

Additional resource on royalty exceptions are

• Royalty Exceptions Report - Resolving Royalty Exceptions
• How to Request a Franchise Royalty Adjustment