When WinMORE continues calculating royalty for an associate who reset this month, this indicates that the Royalty Exceptions Report has not been printed/saved. Running the Royalty Exceptions Report is the specific required action to reset all company dollar and royalty anniversaries into the current month.
To prevent this from happening:
- Add an immediate post-transmittal step to your process or checklist to run the Royalty Exceptions Report to be printed/saved; do not use the preview only option as this will result in WinMORE continuing to remind you to run the report.
- Always observe the pop-up reminder to run the Royalty Exceptions Report immediately; do not delay.
Additional resource on royalty exceptions are